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Refund

Money Refund Policy

Thank you for becoming user of Live PadhAI Platform. We strive hard to provide you the best and most rewarding experience while you discover information, assess, and purchase our partner courses. Student growth is always been priority for our company. We wish to serve to the best of our capabilities through our platform & technology. Our money refund policy is one very important part of the commitment towards our customers. Please browse through our policy here to understand how our refund system works before applying for a refund requisition.

What Is Cancellations, Substitutions And Refund Policy?

Refund policy for Partner courses

Refunds

In the event you are not satisfied with the services provided by livepadhai, we request you to contact us at support@livepadhai.com. The user hereby acknowledges that the refund of payment once validly made by the user for the services provided by livepadhai, will be at the sole discretion of livepadhai.


Credit Card/Debit Card Details


You agree, understand and confirm that the credit card details provided by you for availing of services on our Website will be correct and accurate and you shall not use the credit card/debit card which is not lawfully owned by you, i.e. in a transaction, you must use your own card/account. You further agree and undertake to provide the correct and valid credit card details when making payment on our Website. We do not store any information related to your Credit card/ Debit card or net banking. In case we do not receive an authorization from the respective bank or the transaction gets interrupted due to any reason, the transaction will be treated as failed and no order will be processed for that transaction. In this case, if any amount has been deducted from your account, the same will be credited back. We shall not be liable in any event, for any credit card fraud that occurs to you. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.


Fraudulent /Declined Transactions

Our payment partner’s (being the Payment Gateways and facilitators and Banks) and our fraud detection team constantly monitors your account in order to avoid fraudulent accounts and transactions. We reserve the right to initiate legal proceedings against such persons for fraudulent use of our Website and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, we reserve the right to immediately delete such user account(s) and dishonor all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.


Questions Or Complaints

For any general questions about your registration, refund status (if any) and complaints regarding your refund details, please contact support@livepadhai.com to sort out your queries.